Epifny Consulting founder, Dean Russell, joined our client the Greg Secker Foundation and the Salvation Army to take part in a Basket Brigade charity event in London. The Christmas activity helps disadvantaged families in South London with volunteers helping across the day to pack 100 hampers with essential food items that will help families through Christmas in what can be a very hard time financially. Every family that had a child/children in their family also received a pe

We live in a modern era – a very, very digitally driven one. The new technical changes occurring have an entrepreneurial feel to them in that we are all pioneers in digital transformation, and none of us really know how it will all turn out. Likewise we do not know the pitfalls of this new business experience yet; but no matter what we must stick to the old rule: The customer must always come first... So how do we go about creating an exemplary customer experience during thes